Meet and Greet - Let's Get Acquainted!
Interested in our services? We'd love to chat with you! Before booking services with us, it's essential that we understand what you need from us. Once you get in touch with us, we'll ask a series of initial questions to make sure we're able to help you. Once we've collectively decided our pet care services will meet your pet's needs AND you've decided on the initial dates you'll need our help, it's time to schedule a Meet and Greet. Meet and Greets are usually 30-45 minutes and take place at your home, giving you and your pets the opportunity to meet our managers and your pet’s primary caregiver. This consultation visit will also allow us time to go over your pet’s care routine, discuss our pet care agreement and collect two (2) sets of keys for dog walking clients or set up a lockbox for pet sitting clients.
Once a Meet and Greet time is scheduled, we will send you a welcome email to our pet sitting management app, Time to Pet. Time to Pet handles scheduling requests, storing client and pet care info, invoicing and payment, and communication between the sitter and the client. We expect all of our clients to use the application (desktop version and/or mobile app), and we're positive you'll love how easy it is to use!
The one-time charge for a Meet and Greet is $25 for Dog Walking/Puppy Care services, and $45 for Pet Sitting services (includes a lockbox for your convenience!)
Meet and Greet’s are offered on weekdays between 3-630pm. If those times don’t work with your schedule, let us know and we’ll see if we’re able to accommodate another time!
For new clients, we usually need at least a 7-day notice for service requests to guarantee availability. This will give us enough time to schedule the Meet and Greet, gather your information and ensure we have availability on our sitter's schedule. We also require at least a 2-day/night minimum for Pet Sitting and a recurring schedule for Dog Walking/Puppy Care services (at least 1 walk each week). Email or call us today to discuss your pet care needs and to schedule a Meet and Greet!
Midday Dog Walking
Exercise and socialization are essential to keep your dog fit and healthy! Our walkers will take your pooch around the neighborhood and on local trails to explore and hunt out new scents, while giving them the chance to relieve themselves throughout the walk. Our walking service also includes the basics, such as refreshing the water bowl, lots of love, and providing a treat upon leaving. We encourage daily walks for maximum benefit, however we can also provide walks as often or as little as you need.
MIDDAY DOG WALKING RATES:
15 minutes: $18
30 minutes: $22 - our standard and most popular visit!
45 minutes: $27
60 minutes: $32
Each additional dog: $5 per walk
Rates apply for midday walks occurring Monday-Friday, 10am-3pm. If walks occur outside of the listed timeframe, they are considered pet sitting visits and will be billed as such.
For our Midday Dog Walking service, we require at least 1 recurring walk (same day and time frame) each week for scheduling efficiency purposes. We encourage our clients to book as often as they need our help!
In-Home Pet Sitting
With our pet sitting service, there’s no need to board your dog at a kennel or rely on a friend to stop by and feed your cat while you’re out of town. Your pet stays in the comfort of their home and receives personal care from our sitters during a set number of visits each day. We aim to maintain the usual routine as much as possible! Stuck late at work? We’re here to help last minute when you need us.
Our pet sitting services include potty breaks and walks for dogs, feeding and fresh water, scooping litter boxes, medication administering (if needed), and daily photo updates per request. As an added benefit, while we're in your home we can take in mail and newspapers, turn on/off lights, water indoor plants, alternate blinds and take trash and recycling out to the curb.
We care for dogs, cats, birds, fish, and small animals. Have a farm animal? We'll meet with you to see if we can meet all of your care needs.
IN-HOME PET SITTING RATES:
15 minutes: $20
30 minutes: $25 - our standard and most popular visit!
45 minutes: $30
60 minutes: $35
Each additional dog: $5/visit
Each additional cat or small animal: $5/visit
For vacation sits, we require a minimum of 1 visit a day for cats & small animals and 3 visits a day for dogs except on departing/returning days.
Just welcomed a new puppy in your home and worried about what you’ll do on Monday? We provide the extra attention puppies need during the day, including a potty break, walk, playtime and feeding (if needed). We will also reinforce basic training cues as requested. This service is required for puppies under 6 months old, as we feel 30 minutes (at least!) allows ample time for your pup to stretch her legs and receive the attention she needs!
PUPPY CARE RATES:
30 minutes: $24 - our standard and most popular visit!
45 minutes: $29
60 minutes: $34
Each additional puppy: $10 per visit
Each additional adult dog: $5 per visit
Rates apply for Puppy Care visits occurring Monday-Friday, 10am-3pm. If walks occur outside of the listed timeframe, they are considered pet sitting visits and will be billed as such.
For our Puppy Care service, we require at least 1 recurring walk (same day and time frame) each week for scheduling efficiency purposes. We encourage our clients to book as often as they need our help!
Puppy Harness Rental Program
We recommend harnesses for all dogs, and it’s best to start at a young age – harnesses help encourage loose leash walking, prevent pulling and straining on the neck, and are an all-around safer option for walks!
Thinking about getting a harness for your puppy, but not thrilled to purchase a new harness each time your puppy outgrows the last? By signing up for our Puppy Harness Rental Program, we will fit your pup with a harness – then as your puppy grows, we’ll replace the harness with the next size up, and continue replacing until your puppy is full grown. Our sitters will do all the work in fitting each harness during puppy care visits, and you’ll keep the last harness when your puppy is full grown. Our puppy clients love this program!
Initial Harness Fee: $29.95+tax. This is a pre-payment for your puppy’s final harness.
Sizing Up: As your puppy outgrows each harness, we will charge $10 for each “size up” until full grown.
When your puppy is full grown, you keep the last harness since it was pre-paid in the beginning of the program. It’s that simple! Contact us today to learn more about how to get started.
Additional Meet and Greets & Refresher Meetings
If you'd like to meet one of your pet’s backup sitters or it’s been a while since we’ve seen your pet and you’d like us to stop by again, please let us know! A $20 fee will be assessed for 30-minutes.
Other Pet Care Services
Don't see the service you're looking for? We may be able to help! Shoot us an email or inquire on the Contact Us page and we may be able to help with your specific needs!
NEW Pet Essentials Store at 4235 Main St!
Need a leash, harness, or some goodies for your furry family member? Check out our NEW storefront at 4235 Main St, in the heart of Manayunk Philadelphia! We carry pet essentials, such as collars, harnesses, leashes and training tools, along with gifts and goodies for your pets and human friends. Stop in from 10am-4pm Monday-Friday, and select Saturdays. Stop in and see what we have to offer!
If you’d like us to fit a harness on your dog for you, we can provide the harness and fit them in the store!
To learn more about our storefront, visit our Store page!
Looking for a gift? Check out our gift cards, which can be used at our store and on pet care services!
Neighborhoods We Service
Our in-home pet care services are offered in the following neighborhoods:
NW Philadelphia: Manayunk, Roxborough, East Falls, Andorra and Wissahickon
Eastern Main Line: Ardmore, Bala Cynwyd, Belmont Hills, Merion Station, Narberth, Penn Valley, and Wynnewood
*Main Line towns limited to part of Lower Merion Township, including and east of Ardmore/Wynnewood
We also offer our pet taxi service (up to 5 miles) within our service areas for those trips to/from doggy daycare, the grooming salon, and a friend's house.
As a company we have partnered with many local pet care professionals, so if you don't see your town listed please contact us and we will direct you to one of our partners!